On the other hand, you can also try other VPNs if your current one keeps giving you headaches. Lastly, go to the bottom of the page and tap on Sign Out.After that, tap on the Gear icon located in the upper left corner of your screen to open the Settings.First, open the HBO Max app on your device and tap on your Profile.
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On Android and iOS, you can reset your account data by doing the following: If this happens, you may experience unexpected errors in your current session unless you refresh your user data. Temporary bugs and glitches occur on HBO Max, which could corrupt your account data. To check if your streaming device is compatible with HBO Max, please visit the Help Center and look for your device on their supported devices list.Ĭonsider getting a new one if you have the budget for it, or you can always opt to use a web browser to access HBO Max. While the platform supports multiple operating systems, not all devices with that OS are compatible with the app. If other titles are working fine, proceed to the final method below to report the issue to HBO Max’s team.Īnother reason why HBO Max keeps lagging is if you are using an unsupported device.
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This way, you can check if the problem is with the entire platform or isolated to specific movies and TV shows. If you experience lags and video stutters while watching your favorite HBO Max shows, try to go back to the media library and play a random title. On the other hand, follow the remaining methods below if HBO Max’s servers are up and running. If HBO Max’s servers are down, we recommend that you just wait for their team to address the problem since server-related issues can’t be handled on your end. You can do this by going to Downdetector, a third-party website that shows the current status of application servers. To start, we recommend checking the status of HBO Max’s servers to identify if the problem is on your end or HBO Max’s side. Today, we will show you the best methods for fixing HBO Max if it keeps lagging on your device. Thankfully, you’ve come to the right place. This can be frustrating, especially if all you want to do is relax and watch a few episodes of your favorite show. When the platform lags, you’ll either get stuck with a video that stutters or refuses to play. Usually, HBO Max lagging is caused by a problem with the user’s device, corrupted installation files, outdated software, or server-related issues. One of the most common issues on HBO Max is lagging. However, as a paying customer, we understand if you are starting to get frustrated whenever the service refuses to work on your end. Since the platform is still new, it is pretty understandable that it had a few hiccups during its first year. Since its release in 2020, many HBO Max users have been experiencing unexpected issues on the platform. Are you wondering why HBO Max is lagging?
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